Spa Palace is committed to making its services and facilities available on a nondiscriminatory basis as required by the Americans with Disabilities Act (ADA).
Spa Palace will not discriminate against any individual on the basis of disability with regard to the full and equal enjoyment of its goods, services, privileges, advantages, and accommodations. Spa Palace will not exclude or otherwise deny equal goods, services, facilities, or privileges to an individual because of the known disability of another person with whom the individual is known to have a relationship or association. Spa Palace will not impose or apply eligibility criteria that screens out or tends to screen out any individual with a disability. Spa Palace will make reasonable modifications in policies, practices, or procedures when such modifications are necessary to avoid discrimination to individuals with disabilities, unless the modifications would fundamentally alter the nature of its services. Spa Palace will make reasonable modifications for individuals with disabilities on a case-by-case basis, to permit them to participate in Spa Palace goods, services, facilities, or privileges. Reasonable modifications may include: (1) Spa Palace assisting a person who is blind in maneuvering from its front desk to the person’s locker or to other Spa Palace facilities or (2) Spa Palace assisting a person in a walker or a wheelchair onto a massage table, provided that Spa Palace does not lift, transfer, or carry that person.
Spa Palace does not require persons with disabilities to be accompanied by an attendant. Spa Palace also recognizes that individuals with disabilities may require assistance from Spa Palace staff. However, Spa Palace does not provide services of a personal nature, including assistance in toileting, eating, or dressing. If an individual with a disability requires services of a personal nature, that individual may bring a third party to Spa Palace to provide such services at no additional cost and without being charged Spa Palace’s admissions fee.