- Treat staff and other guests with courtesy and respect.
- Adhere to the spa’s published policies and procedures.
- Spa Palace takes NO responsibility under any circumstances or holds any liability for any accidents or losses.
Minors
- Minor children are not permitted to enter spa facility without a legal guardian.
- Same gender guardian has to accompany minors at all times while utilizing the facility.
Personal Property
- Large bags duffel bag computer etc…Please do not bring anything irreplaceable: large items may not fit your locker we can’t be responsible for personal belongings.
- Spa Palace is not responsible or liable for any lost, stolen, or damaged property in or about our premises.
No Disruptive Cell Phones & Noise
- Spa palace respects its clients privacy and does not permit its clients to take photograph or video.
Appointment
- If you are late for appointment, your treatment will end on time so that the next appointment may begin as scheduled. Should this happen your service will be charged in full.
- We require 48-hr cancellation policy. In case failure to provide a 48-hr notice to cancel or No show for scheduled appointment will result 100% charge for service booked.