• Minor children are not permitted to enter spa facility without a legal guardian.
  • Same gender guardian has to accompany minors at all times while utilizing the facility.
  • Spa Palace prohibits employee from assisting guests in and out from wheelchair. Spa staff are not allowed to lift people on to tables If such assistance is required, please bring a personal attendant.
  • Guest who requires special assistance should be personally be accompanied at all times by personal attendant.
  • Large bags duffel bag computer etc…Please do not bring anything irreplaceable: large items may not fit your locker we can’t be responsible for personal belongings.
  • Spa palace respects its clients privacy and does not permit its clients to take photograph or video.
  • Treat staff and other guests with courtesy and respect.
  • Adhere to the spa’s published policies and procedures.
  • If you are late for appointment, your treatment will end on time so that the next appointment may begin as scheduled. Should this happen your service will be charged in full.
  • We require 48-hr cancellation policy In case failure to provide a 48-hr notice to cancel or No show for scheduled appointment will result 100% charge for service booked.
  • Spa Palace takes NO responsibility under any circumstances or holds any liability for any accidents or losses.

NO REFUND POLICY TOWARDS PAYMENT PAID FOR ANY SERVICES OR ADMISSION ONCE GUESTS ARE CHECK IN.

USE THIS FACILITY IS AT YOUR OWN RISK.