Customer Service: (213) 637-0000

Privacy Policy

This SPA PALACE Privacy Policy (the "Policy") was developed by CJ SPA GROUP as an extension of our commitment to combine the highest-quality products and services with the highest level of integrity in dealing with our valued customers, and the companies, businesses and organizations they represent (collectively, "you").

IF YOU DO NOT AGREE TO THE POLICY, YOU SHOULD NOT USE THIS INTERNET WEBSITE (THE "WEBSITE"). SPA PALACE MAY MODIFY THE POLICY FROM TIME TO TIME AND POST THOSE MODIFICATIONS HERE. YOUR CONTINUED USE OF THE WEBSITE AFTER ANY SUCH MODIFICATION CONSTITUTES YOUR ACCEPTANCE OF THE MODIFIED AGREEMENT.

 

1. INFORMATION. 

SPA PALACE obtains information from and about you in a number of different ways, including:

A. General Information. Some information ("General Information") is gathered automatically when you access the Website. This General Information (which includes Website pages visited, type of web browser used, type of operating system, the domain name of your Internet service provider, and similar information) does not identify you personally.

B. Personal Information. Some information ("Personal Information") is not gathered automatically when you access the Website and instead is provided by you voluntarily. Personal Information is information that is identifiable as yours, and may include without limitation your name, address, telephone number, email address, and other personal information to verify your identity, as well as financial information such as your credit card number. You must provide Personal Information to SPA PALACE if you wish to purchase any of their items, or if you wish to receive coupons, newsletters or other information.

The following are some of the kinds of Personal Information you may choose to provide:

(i) Third Party Information. When you register at a third party website, and provide Personal Information to such third parties, SPA PALACE may (pursuant to agreements between SPA PALACE and those third parties) obtain such information to populate SPA PALACE registration forms for use when you hyperlink to the Website; and

(ii) Email Information. When you send SPA PALACE email messages or call SPA PALACE by telephone, SPA PALACE may retain the content of your email or telephone messages, together with your email address and SPA PALACE'S response to you.

C. Cookies. Cookies are small pieces of data that are stored by a user's web browser on the hard drive of a user's computer. Cookies can "remember" what information ("Cookie Information") a user accesses on a website to simplify subsequent interactions with that website by the same user, or can use that Cookie Information to streamline the user's transactions on related websites. The Cookies SPA PALACE uses on the Website may be "session" Cookies that are erased when you leave the Website, or may be "persistent" Cookies that remain on your computer's hard drive after you leave the Website.

D. Hyperlinks. The Website contains hyperlinks to third party websites, including those to one (1) or more third party referral websites. This Policy applies only to General Information, Personal Information and Cookie Information, and does not apply to information collected at such other websites. SPA PALACE is not responsible for the privacy practices of such other websites, and you understand and agree that those privacy practices may be significantly different than those stated in this Policy.

 

2. GENERAL USE AND DISCLOSURE OF INFORMATION.

SPA PALACE uses and discloses your information as follows:

A. General Information. SPA PALACE uses and discloses General Information to understand Website demographics and content preferences, and shall do so without notice to, or permission from, you or any third party. In particular, SPA PALACE may provide aggregate information about SPA PALACE'S customers, sales, Website traffic patterns and related information to SPA PALACE’S affiliates or third parties;

B. Personal Information. As further provided in SECTION 3 ("OTHER USE AND DISCLOSURE OF PERSONAL INFORMATION"), SPA PALACE uses Personal Information solely for purposes of administering SPA PALACE business activities, providing customer service and making available coupons and other products and services to you and other SPA PALACE customers and prospective customers, and does not sell or rent this information to any third parties other than those who are administering the website and mailing list as an agent of SPA PALACE. This may include focused advertising, online banner advertisements, new services, promotions and other responses to you. SPA PALACE discloses your Personal Information only as described in Section 3 of this Policy. SPA PALACE may also use Personal Information to notify you about important changes to the Website or SPA PALACE’S business, new SPA PALACE services and special offers you may find valuable.

C. Cookie Information. SPA PALACE uses Cookie Information to improve the Website and better serve you and SPA PALACE’S other customers, and may do so without notice to, or permission from, you or any third party.

 

3. OTHER USE AND DISCLOSURE OF PERSONAL INFORMATION.

SPA PALACE may use and disclose your information when legally compelled to do so, or when SPA PALACE, in good faith, believes that the law requires it or for the protection of SPA PALACE’S legal rights or those of a third party. SPA PALACE does not otherwise use or disclose your Personal Information except as follows:

(i) SPA PALACE may use your Personal Information and disclose your Personal Information: (a) in the course of providing services to you; (b) to law enforcement; (c) to a representative of a payment verification service, financial institution or credit card company only when you have authorized such disclosure; or (d) to third party service providers, such as administrators of SPA PALACE’S mailing list;

(ii) SPA PALACE may use and disclose your Personal Information: (a) in connection with the sale, purchase, merger or reorganization of SPA PALACE; or (b) when SPA PALACE believes it is necessary to protect the rights, property or safety of SPA PALACE or other persons, or to comply with a judicial proceeding, court order or legal process served on SPA PALACE;

(iii) SPA PALACE may use and disclose your Personal Information to notify you about changes to the Website or SPA PALACE’S business, or new SPA PALACE services and special offers you may find valuable; and

(iv) Any Personal Information you provide may also be collected by SPA PALACE’S merchandise and service suppliers in order to process, bill and fulfill your orders.

REST ASSURED THAT SPA PALACE DOES NOT SELL YOUR PERSONAL INFORMATION TO THIRD PARTIES, OR USE YOUR PERSONAL INFORMATION OTHER THAN AS DESCRIBED IN THIS POLICY.

 

4. SECURITY STANDARDS. 

The security of your Personal Information is important to SPA PALACE. SPA PALACE encrypts certain Personal Information using secure socket layer ("SSL") or other technology. If you have any questions about security of your Personal Information or the security on the Website, you can send SPA PALACE an email at info@spapalacela.com. SPA PALACE expressly disclaims any promise or representation, express or implied, as to the company's security measures regarding Personal Information.

 

5. OPT OUT.

If you have so agreed on the Website, you may receive marketing messages and materials from SPA PALACE, including without limitation a "welcome" email and subsequent newsletters and other emails. If you do not wish to receive such messages or materials, you may notify SPA PALACE of your preference by following the instructions included in each communication, by emailing SPA PALACE at info@spapalacela.com, or by contacting SPA PALACE at 213-637-0000.

 

7. ASSIGNMENT.

SPA PALACE may assign this Policy, in whole or in part, to any third party without notice to or permission from you or any third party. SPA PALACE and the SPA PALACE logo may not be used without prior written permission. If you have any questions or comments about SPA PALACE or this Policy, you may contact SPA PALACE at info@spapalacela.com, or by contacting SPA PALACE at 213-637-0000.